I shape products thoughtfully.
With expertise in product strategy, I bridge disciplines to solve problems that matter.
About
Find out a bit more about my background and how I approach things
I'm Product Lead at Bankuet, a tech-for-good startup on a mission to get food banks what they need, when they need it. I work closely with Bankuet's CEO and lead product strategy from discovery to delivery, driving measurable improvements in user experience and operational efficiency.
Alongside Bankuet, I built Research Atlas, a web application that helps students and researchers enter unfamiliar academic domains by revealing key topics, pivotal works, and their relationships.
I have hands-on experience in product management, user research, design, and AI-native engineering, and hold a Master's in Interdisciplinary Problems and Methods.
I shape products thoughtfully and bring well-reasoned thinking to every decision. I’m method-agnostic - different problems require different approaches, so I adapt the process to the context rather than forcing a template.
The most important thing is staying close to users and their problems, and not falling in love with solutions. This helps you see trade-offs more clearly and makes it easier to stay agile and pivot when the evidence changes.
From there, I work end-to-end - defining what success looks like, aligning stakeholders early, and shipping in tight iterations with strong feedback loops. I’m comfortable going deep technically when it helps the team move faster, and I’m currently exploring how AI can accelerate product workflows.
I’m motivated by building interesting things with great people. I like teams with trust, high standards, and a shared appetite to figure things out properly.
I’m most energised by complex problem spaces that don’t fit neatly into a single domain. I enjoy bridging disciplines - translating between technical and non-technical perspectives and connecting the dots across research, design, and engineering.
What keeps me engaged is learning and delivery in equal measure: getting clarity, then turning ideas into something real. I’m drawn to work where the problem is genuinely hard, the collaboration is strong, and the result is something the team is proud of.
Skills and focus areas
Tools and skills I use to bring ideas to life
Selected case studies
A showcase of my work in product strategy, AI-native development, and interdisciplinary research
Bankuet: Building a new website to scale food bank support
Led the transition of Bankuet's donor experience to a Next.js app on Vercel, integrating Beacon CRM, reducing checkout steps from 5 to 3 and enabling flexible giving.
Bankuet: Creating a platform for food banks to access supplies
Led the largest improvement to Bankuet's food bank portal, giving food banks exact quantity control and price visibility while reducing admin overhead.
Research Atlas: Designing a visual search tool for interdisciplinary research
Built a Next.js web app that replaces scattershot search with an interactive map revealing key topics, pivotal works, and links between them for interdisciplinary research.
Hot off the Algorithm: Prototyping AI-generated artefacts from the news
A rapid prototype exploring whether AI-generated artefacts can encourage deeper engagement with current events through abstraction from headline to painting to poem.
Experience
My professional journey and career milestones
March 2020 - Present
Bankuet is a tech for good startup on a mission to get food banks what they need, when they need it and to make it easier for people to give.
Product Lead
April 2022 - Present- Lead product strategy from discovery to delivery across three verticals; public donations, food bank requests and fundraising campaigns.
- Rebuilt the donor experience as a Next.js app on Vercel - improved clarity and brand alignment, integrated Beacon CRM, reduced donation steps from 5 to 3, enabled flexible giving, and reduced bounce rate by 20%.
- Introduced instant fundraising campaigns, reducing campaign set-up time from 1 day.
- Evolved the food bank experience with clearer workflows - statuses, request history, quantity control, and price visibility - reducing admin overhead and back-and-forth.
Product and Operations Manager
October 2020 - March 2022- Launched two new donation channels, increasing donation revenue by 36% and enabling more dynamic support for food banks most in need.
- Launched food bank and donor help centres, reducing support demand and improving resolution through self-serve guidance.
- Streamlined food bank onboarding, reducing lead time by 50% (2 weeks to 1 week) and cut admin time by 78% (45 minutes to 10 minutes).
- Improved request-processing through automation and improved tracking.
Business Analyst
March 2020 - September 2020- Mapped end-to-end processes across the organisation, improving operational clarity and ownership across teams.
- Created and maintained shared workspaces in Notion and Google, improving collaboration and day-to-day visibility.
- Built a compound metric and dashboard to enable customer segmentation and support ongoing analysis and prioritisation.
Research AtlasJuly 2025 - Present
Research Atlas is a web application that helps students and researchers enter unfamiliar academic domains by revealing key topics, pivotal works, and their relationships.
Key Achievements
- Designed and built a functional web app from concept to launch using Next.js, Vercel, Neo4j Aura, Supabase, and D3, enabling interactive topic-work mapping.
- Developed three core user flows — Search, Analysis, and Archive — allowing users to retrieve, visualise, and save research networks for continued exploration.
- Achieved a Real Experience Score of 96/100 (Vercel Speed Insights) across 115 visits during beta testing, indicating excellent performance and user experience.
- Conducted structured user testing and thematic analysis confirming the platform helped users discover relevant research areas they would not have found otherwise.
- Applied principles of progressive disclosure, visual externalisation, and transparent data provenance to reduce cognitive load and improve trust in search results.
Focus Areas
FreelanceMarch 2019 - February 2020
HR digitisation project for a higher education institution.
Key Achievements
- Led the implementation of an electronic document management system, directed by client requirements, resulting in the digitisation 190,000+ company records, improved operational efficiency, and GDPR compliance.
FusionJuly 2017 - February 2019
Fusion is a dynamic consultancy practice, offering a range of property-related services throughout the UK.
Key Achievements
- Oversaw day-to-day project management of education-related construction projects from scoping through to completion
- Built strong professional and strategic alliances, ensuring alignment between clients, stakeholders and multidisciplinary design teams.
London Interdisciplinary SchoolOctober 2023 - July 2025
Loughborough UniversitySeptember 2012 - July 2015
SuperHi2020
SuperHi2020
Contact
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